IRAIYARASU

Communication Center

FREQUENTLY ASKED QUESTION

The Communication Center is designed to facilitate seamless communication between parish administrators and parishioners. It enables the parish to send announcements, alerts, invitations, reminders, and personalized messages via SMS, email, or push notifications through the mobile app.

You can send:

❤ General announcements (e.g., feast days, novenas)
❤ Mass schedule updates or cancellations
❤ Event invitations and reminders
❤ Catechism and sacrament alerts
❤ Payment or contribution reminders
❤ Emergency or obituary notifications
❤ Birthday or anniversary greetings

Messages are delivered through:

♦ SMS (for those without app access)
♦ Email (for registered addresses)
♦ In-app push notifications (via Iraiyarasu mobile app)
Users can choose their preferred mode of communication.

Yes. The system allows targeted messaging to:

« Specific families or individuals
« Catechism students or parents
« Sodalities or Commissions
« BCCs or zones
« Donors or volunteers

Yes. You can:

• Create and schedule messages to go out on a future date/time
• Set recurring messages for weekly reminders or monthly greetings
• Use templates for faster communication

Yes. You can include:

♣ PDFs, event flyers, links to Google Forms
♣ Images or short videos
These can be shared through app or email channels.

Yes. The system provides:

⁂ Delivery status reports for SMS/email
⁂ View/open rate tracking for app notifications
⁂ Logs of user interactions with message content

Only authorized parish staff, including:

❁ Parish Priest
❁ Parish Office Staff
❁ Catechism Director
❁ Event Coordinator

Parishioners can:

🔅 Acknowledge or RSVP to invitations via the app
🔅 Fill linked forms for event registration or feedback
🔅 Send queries to the parish office through the contact feature (if enabled)

This module:

✔ Keeps parishioners engaged and informed
✔ Reaches the elderly, youth, and migrant Catholics instantly
✔ Reduces dependence on manual announcements and printed notices
✔ Builds a connected, responsive, and caring community

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Communication Center

FREQUENTLY ASKED QUESTION

1. What is the Communication Center module used for?

2. What types of communication can be sent?

3. How are messages delivered to parishioners?

4. Can we send messages to specific groups only?

5. Can we schedule messages in advance?

6. Can we attach documents or media?

7. Is there a way to track delivery and responses?

8. Who is allowed to use the Communication Center?

9. Can parishioners reply to messages?

10. How does this module support digital evangelization?

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